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HR Labs

Dec 19, 2019

With over 2.6 million residents, Brooklyn is America’s fourth largest city, yet it also has one of the nation’s most stark economic disparities. One in five Brooklyn households has a median income of over $100,000 per year, while one in five households receives food stamp benefits. For Brooklynites living at or below the poverty line, a library can become a gateway to computer and internet access, learning opportunities and even child care programs, but in the case of the Brooklyn Public Library, it has become so much more.

Driven by the diverse needs of its local communities, Brooklyn Public Library branches provide its workers with curated learning content designed to help them serve library patrons more effectively. Sophie McGrath, learning and development partner at the Brooklyn Public Library system, explains how in this week’s episode.